Examples of Telehealth technology transforming healthcare: 


Aetna And Consult A Doctor™ Come Together As A 24/7 Telemedicine And Work Life Service
6/19/12 Business Wire (Hartford, CT.)

Providence Financial Group (PFG) teams up with Aetna and Consult A Doctor to offer a bundled array of telemedicine and work life services to employers, agents and brokers throughout the U.S.

Aetna’s work life platform Aetna Resources For Living has been combined with the Consult A Doctor™ 24/7 telemedicine service to provide employees with easier access to resources that help improve overall health, work/life balance and workplace productivity. Consult A Doctor Plus™ is a unique, on-demand solution that also allows employers to better manage health care costs by providing members with the help and support they need – where, when and how they need it.

Consult A Doctor Brings 24/7 Medical Consultations to the iPhone with iDr 24/7, the World’s First, Most Complete Telemedicine App
6/6/12 Miami Herald

Consult A Doctor, an innovator of telemedicine services and technology solutions, today announced the availability iDr 24/7, the first complete telemedicine application designed for the iPhone that instantly connects mobile users with board certified physicians, from anywhere, at any time, with the click of a button. This powerful, intuitive app will shift care from traditional, high-cost care settings, like doctors’ offices, urgent care clinics or emergency departments, to more appropriate settings of care, ultimately reducing the overall cost of care while delivering better outcomes and improving ROI for all healthcare constituents, including employers, groups, health plans, providers and health systems.

Consult A Doctor named among Most Interesting Health IT Vendors
5/24/12 Healthcare Informatics

ConsultADoctor is a cloud-based telemedicine services provider, which facilitates consultations via phone, email, and video and has a network of U.S. board certified physicians in all 50 states who provide on-demand services like e-prescriptions, e-medical records, and e-lab testing to hospitals, clinics and integrated health systems. Telemedicine is definitely an emergent market set grow to $17.6 billion in 2016. With its MyHealthPlan 24/7 product recently released, the company is now making inroads into the payer space, which should prove interesting.

Maryland becomes 13th State to Mandate Telehealth Services
5/10/12 Practice Central

On October 1, 2012, Maryland will become the 13th state to require private sector insurance companies to pay for telehealth services. Maryland joins California, Colorado, Georgia, Hawaii, Kentucky, Louisiana, Maine, New Hampshire, Oklahoma, Oregon, Texas and Virginia in mandating that private payers cover telehealth services that are considered medically necessary and would otherwise be covered when provided face-to-face.

Insurers Embrace ‘Virtual’ Doctor Visits
5/6/12 Kaiser Health News (in corroboaration with USA Today)

Insurers such as UnitedHealthcare, Aetna and Cigna, and large employers such as General Electric and Delta Air Lines are getting on board, pushing telemedicine as a way to make doctor “visits” cheaper and more easily available. Proponents also see it as an answer to a worsening doctor shortage.

Wellness programs get boost from new technologies; Web, mobile tools helping employers tailor their programs.
4/29/12  Business Insurance

NEW YORK—Companies looking to maximize the effectiveness of their employee wellness initiatives must be willing to incorporate new technologies and innovative program designs, a panel of experts said last week at the Northeast Business Group on Health’s 2012 Health & Wellness Benefit Conference in New York.   While physicians and insurers await the development of more advanced clinical decision-assistance software to improve claim outcomes, employers are turning to Web-based information management and resource platforms, telecommunications and mobile applications …

Telehealth Year in Review
12/29/11 mHIMSS Newsletter

“It is hard to imagine a more interesting time in the healthcare industry than today. The realm is undergoing unprecedented change, and all segments are converging on a common set of goals to leverage innovation and technology to provide quality care, improved outcomes and cost-efficiency.”  More

The Advantages of Telemedicine Consultation
1/14/12 IPMI Magazine by F. Reuter

“The use of Telemedical providers plays an essential role for national health care systems, and leads to reduction of loss ratios for health insurance companies, while at the same time offering the patient an alternative to seeing a physician.”

New Technology to Save U.S. $700 Billion                                                                7/29/11 Wall Street Today by Justin Fritz

 “Thanks to the increasingly popular Telemedicine trend, your home office could one day double as your doctor’s office.  It’s possible because Telemedicine breakthroughs allow doctors to link directly with remote patients through Telemedicine technology.”

Telehealth Market To Hit $6.28 Billion By 2020                                                9/20/11 Information Week: by Ken Terry.

“Disease prevalence, aging, and cost pressures seen as major factors in soaring demand for remote monitoring devices.”

“The global Telehealth market is headed for explosive growth over the next decade, according to a new report from InMedica, a division of IMS Research. The main reasons are increasing disease prevalence, an aging population, and governmental pressure to hold down healthcare costs.

“Many public healthcare systems now have targets to reduce both the number of hospital visits and the length of stay in hospital,” said Diane Wilkinson, research manager at InMedica, in a press release. “This has led to a growing trend for healthcare to be managed outside the traditional hospital environment, and as a result, there is a growing trend for patients to be monitored in their home environment using telehealth technologies.”     

Reuters Press Release (Washington)
7/27/11 by Molly O’Toole

“UnitedHealth cites Telemedicine as leading innovation to improve rural healthcare.”

Health Populi (U.K.)                                                                                                                  12/13/11 by Jane Sarasohn-Kahn

“UK Study Finds Telehealth Reduces Mortality by 45%.”

“The case for Telehealth is clear, both in the U.S. and globally…One of the for-certain trends in 2012 will be the uptake of Telehealth programs….”

Washington State Medicaid program to stop paying for unneeded ER visits 2/7/12 The Seattle Times by Carol M. Ostrom

“Starting April 1, Medicaid will no longer pay for such visits, even when patients or parents have reason to believe they’re having an emergency…Like nearly all public healthcare insurers, Medicaid in the great state of Washington is rapidly going broke.  The state is faced with a $1.4 billion budget gap in the FY 2011-2013 biennial state budget, and has begun cutting all sorts of benefits to its Medicaid population.  Thus far, these have included elimination of the Basic Health Plan that delivers health care to 35,000 low-income individuals…”

Note: “this trend highlights the chronic need for affordable Telehealth solutions.  Medicaid recipients are the primary users of ER/Urgent Care facilities…with some 90% of the 3 leading causes for these visits (sinus, ear and respiratory problems) being generally treatable by phone/Telehealth”   Lisa Bana, VP Business Development, Consult A Doctor

Aetna: The Company Scaring Competition and Delighting Startups        3/16/12 TechCrunch by David Chase

“Aetna’s aggressive reinvention is great news for healthtech companies…helping healthcare organizations transition from the “do more, bill more” generation to the value/outcome-based generation…

“Aetna CEO, Mark Bertolini stated that Aetna increasingly views itself as a healthIT company with an insurance component. Their traditional health insurance business profits have been capped so they are pursuing complementary businesses that are in the unregulated space…

“Simply going through traditional channels of employers and providers won’t allow insurers to reach all of their target market. They have to create new pathways to the ultimate consumer. For a host of reasons, healthcare is becoming a more consumer-driven market so they must build or acquire that skillset….”

Note: “Aetna’s participation with Consult A Doctor in the CADR+  program is a prime example of this new direction“….T Crawford, Principal, Providence Financial Group

Consult A Doctor named Top Global Innovator at 2011 Americas Venture Capital Conference.                                                                                                        11/21/11 Miami, FL.  

“Disruptive Cloud-Based Telemedicine Solution Recognized for Transforming Healthcare Through Convenient and Low Cost Access and Delivery of On-Demand Care.”

“Consult A Doctor (, an innovator of Telemedicine services and cloud-based platform solutions for employers, health plans, providers and patients, today announced its selection as the “Top Global Innovative Ventures” company of the year at Americas Venture Capital Conference (AVCC).”

Cost of public retiree healthcare soars in California                                              4/21/12 Associated Press by Judy Lin

“State of Ca. faces $1.7 Bil retiree healthcare cost in the coming fiscal year…..L.A. County Unified School District has $10.3 Bil unfunded liability for retiree health benefits…. The unfunded liability for California’s two main public pension funds is about $150 billion.” 

“In 2007, the year the recession began, Credit Suisse estimated that states and local governments nationwide were carrying $1.5 trillion in unfunded liabilities for retiree health care costs.”


“The end of insurance companies, the way we’ve run the business in the past, is here.  The system doesn’t work, it’s broke today.  Technology is crucial to redefining the future…. leveraging mobility, social and cloud technologies.”
~Mark Bertolini, Aetna CEO, Chairman and President (speaking at the HIMSS12 Conference in Las Vegas March, 2012)

“Telehealth is an exciting development in healthcare and provides a useful tool to control growing healthcare costs.  It provides an efficient mechanism to deliver high quality healthcare where special resources are often times not readily available (I.e., rural communities).  It also provides an opportunity to deliver needed services in a more cost-efficient manner (i.e., electronic visit vs. face-to-face). There is no question about the potential this brings to today’s healthcare system.”
~David V. Axene, FSA, FCA, CERA, MAAA /President & Consulting Actuary /Axene Health Partners, LLC 

 “Savvy Agents and  Consultants are helping Plan Sponsors to add Provider capacity to their plan offerings through the use of Telemedicine.  The payoff to these plans is enormous and immediate as access to PCPs becomes more difficult and limited.  Brokers who aren’t tactically pursuing Telemedicine are missing the boat.”
~Jeffrey Hogan, Northeast Regional Manager,  Rogers Benefit Group

“We have presented this service to several of our key customers and the reception has been fantastic.  Finance professionals see how this product improves claims experience and produces a positive ROI.  HR professionals are excited about the ability to present a low-cost, high-value program to employees.”
~David Gibson III, President, Gibson and Associates

“Telemedicine is a timely and strategic intervention to improve access to quality medical service delivery.  Our current office-based sick care system is heavily burdened with inefficiency, long wait times and low patient satisfaction.  It is the ideal time for responsive and quality interactions to occur virtually with patients, along with payment models to support this option.”
~Dr. Nick Yphantides, MD, MPH / National Director of Health and Wellness / Axene Health Partners